Player Safety

f7max Responsible Gaming

At f7max, we believe gaming should always be fun — never a burden. This page is your complete guide to the tools, policies, and support resources we provide to keep every Filipino player in control of their gaming experience.

Strictly 21+ Only — No Exceptions

Our Safe Play Commitments

Six pillars that define how f7max protects every player — from Manila to Mindanao.

Strict 21+ Age Policy

f7max enforces a hard minimum age of 21 years for all players, consistent with PAGCOR regulations governing online casino gambling in the Philippines. Every account goes through an age verification step during registration. If we have reason to believe an account belongs to someone under 21, it is suspended immediately pending full KYC review. No exceptions, no workarounds.

Deposit & Loss Limits

f7max lets you set daily, weekly, or monthly deposit limits directly from your account dashboard. Once a limit is active, it cannot be increased until a mandatory cooling-off period has passed — this is by design, giving you time to think rather than acting on impulse. Loss limits work the same way: set a ceiling on how much you are comfortable losing over a given period, and f7max will stop your session automatically when you reach it.

Self-Exclusion Tools

If you feel you need a break, f7max provides self-exclusion options ranging from a 24-hour cool-down to a permanent account closure. During a self-exclusion period, your account is fully locked — you will not be able to log in, deposit, or receive marketing messages from f7max. Self-exclusion requests take effect within 24 hours of submission and cannot be reversed during the elected period.

Session Time Reminders

Long gaming sessions can make it easy to lose track of time — especially during exciting PBA betting nights or live casino sessions. f7max sends in-session time alerts at intervals you choose, reminding you how long you have been playing. You can also set a hard session time limit that automatically logs you out when the timer runs out, helping you keep gaming in its proper place.

Reality Checks

f7max's reality check feature pops up at regular intervals during your gaming session, showing you your net gaming activity — how much you have deposited, how much you have won or lost, and how long you have been playing. This transparency is intentional. Knowing the real numbers at any point in your session helps you make informed decisions about whether to continue or take a break.

24/7 Support Access

Responsible gaming concerns do not follow business hours. Our support team is available around the clock, every day of the week, through live chat inside your f7max account dashboard. If you want to discuss your gaming activity, request a self-exclusion, reduce your limits, or simply talk things through with someone, our team is trained to listen and to help without judgment.

21+
Minimum Age — PAGCOR Standard
24/7
Responsible Gaming Support
24h
Self-Exclusion Activation Time
0
Tolerance for Underage Play

Recognizing Problem Gambling

Problem gambling does not always look the same. For some players, it builds gradually — what starts as casual weekend entertainment slowly becomes a daily habit that affects work, relationships, and finances. For others, a single losing streak can trigger behavior that spirals quickly.

At f7max, we want you to know the warning signs — not because we assume the worst, but because awareness is the first and most powerful tool. The questions and patterns below are drawn from widely used responsible gaming frameworks and adapted to the context of Filipino online gaming culture.

If you recognize yourself in any of the signs listed here, we strongly encourage you to use the self-exclusion and limit tools available in your f7max account dashboard, or to reach out to our support team for a private, judgment-free conversation.

Remember: recognizing the problem early is a sign of strength, not weakness. Many Filipino players have taken back control of their gaming habits — and f7max is here to support that journey every step of the way.

Important: Gambling is meant to be entertainment, not a way to earn income or recover financial losses. If you find yourself gambling to solve money problems, please seek help immediately.

  • Spending more money on gambling than you originally planned — regularly going beyond your set budget.
  • Borrowing money from family, friends, or through cash loans to fund gambling sessions.
  • Using GCash, Maya, BDO, or BPI funds earmarked for rent, bills, or groceries to deposit at f7max.
  • Chasing losses — depositing more after a losing session in an attempt to win back what you lost.
  • Hiding gambling expenses or withdrawals from your partner or family members.
  • Selling personal items or taking on debt to continue gambling.

  • Feeling restless, irritable, or anxious when you are unable to gamble or when you try to cut back.
  • Gambling to escape stress, anxiety, depression, or problems at home or work — using it as an emotional coping mechanism.
  • Lying to family or friends about how often you gamble or how much money you have spent.
  • Feeling guilty or ashamed after a gambling session but continuing to play anyway.
  • Becoming increasingly preoccupied with gambling — thinking about past sessions, planning the next one, or calculating odds when not playing.
  • Repeated unsuccessful attempts to cut back or stop gambling entirely.

  • Neglecting responsibilities at work, school, or home because of time spent gambling.
  • Withdrawing from family gatherings, social activities, or hobbies that you previously enjoyed.
  • Gambling taking up increasing amounts of your daily time — longer sessions that start later and end later.
  • Relationships with family members or close friends becoming strained because of your gambling behavior.
  • Prioritizing gambling over eating, sleeping, or taking care of your physical health.

  • Have you ever gambled more than you intended to in a single session?
  • Have you ever lied to someone close to you about your gambling?
  • Have you ever felt the need to gamble with larger amounts to get the same level of excitement?
  • Have you ever returned to gamble again after losing, to try to win back your money?
  • Has gambling ever caused serious problems in your relationships, work, or finances?
  • Have you ever considered self-harm or felt hopeless as a result of gambling losses?

If you answered yes to two or more of these questions, we strongly encourage you to use f7max's self-exclusion tool or contact our 24/7 support team right away.

How to Use Your Safety Tools

Every responsible gaming tool at f7max is accessible directly from your account dashboard — no need to contact support just to set a limit. Here is a step-by-step guide to activating the features most important to your safe play experience.

1
Log in to Your f7max Account

Go to f7max.net and log in using your registered email and password. Navigate to the "My Account" section from the top-right menu area of your dashboard.

2
Open Responsible Gaming Settings

Inside your account dashboard, look for the "Responsible Gaming" tab. This is where all of your safety tools — deposit limits, loss limits, session timers, reality checks, and self-exclusion — are grouped together in one place.

3
Set Your Limits

Choose the limit type (deposit, loss, session time) and the period (daily, weekly, monthly). Enter your preferred amount or duration. The limit takes effect immediately. Increasing a limit requires a mandatory waiting period of up to 7 days.

4
Activate Self-Exclusion if Needed

If you want a break from f7max entirely, select "Self-Exclusion" and choose your preferred period — from 24 hours up to permanent closure. Confirm your choice. The exclusion activates within 24 hours and cannot be reversed during the elected period.

5
Contact Support for Assistance

If you have trouble accessing these tools, or if you would prefer to have a real person help you set up your limits or self-exclusion, our 24/7 live chat support team is ready to assist. There is no judgment — only help.

Healthy Gaming Checklist

Before every gaming session at f7max, run through this quick checklist to make sure you are in the right headspace to play responsibly.

  • I have set a budget for this session and I will not exceed it — not even if I'm on a winning streak.
  • I am playing for entertainment, not to make money or to recover previous losses.
  • I have set a time limit for this session and I will stop when the timer runs out.
  • I am not under the influence of alcohol or substances that could affect my judgment.
  • I am not gambling to escape stress, personal problems, or emotional distress.
  • I am only using money I can afford to lose — this is not money for rent, bills, or family needs.
  • My family and close friends are aware of my gaming activity and it is not a source of conflict.
  • I know how to use f7max's self-exclusion and limit tools if I ever need them.
  • If any of the above does not apply today, I will choose not to play and speak to someone I trust instead.

f7max operates under PAGCOR regulatory guidelines. For additional responsible gaming resources, the Philippine Amusement and Gaming Corporation provides guidance through its official regulatory framework. 21+ only. Gambling is for entertainment purposes only. Please play within your means.

Age Verification & Minor Protection

f7max has zero tolerance for underage gambling. Here is how we enforce it.

KYC at Registration

Every new f7max account must complete a Know Your Customer (KYC) verification process. This includes submitting a valid government-issued ID — such as a PhilSys National ID, UMID card, passport, or driver's license — that confirms your name, date of birth, and age as 21 years or older before any deposits are accepted.

Parental Controls Advice

If you share a device with minors in your household — your mga anak or younger siblings — we strongly recommend enabling device-level parental controls and keeping your f7max login credentials private. Never allow a minor to use your f7max account or access your device while you are logged in.

Report Underage Access

If you believe a minor has gained access to an f7max account — whether your own account or otherwise — please contact our support team immediately via live chat. We will investigate and take action, including account suspension, return of funds, and reporting to PAGCOR regulatory authorities as required by law.

Play Smart, Stay in Control

f7max is built for Filipino players who love the thrill of the game — and who know how to keep it fun. Explore our casino, set your limits, and game with confidence knowing f7max has your back.